Volunteer Bonds – Quick Guide
- If you paid a bond, you will have received an email inviting you to Vome to accept your Vome profile and should have set yourself up.
If you haven’t received the email or can’t find it, go here: https://www.vomevolunteer.com/login – use the same email address as you used when you registered as a Crusaders member (your PlayHQ account email address) or we won’t be able to track your hours against your volunteer bond.
- Find Volunteering Opportunities – Apply to opportunities (i.e. Events Volunteer, or ) on the Vome Volunteer platform and you’ll be notified when we need people and there are scheduled shifts.
- Download the Vome App to your phone to get notifications.
- Volunteer Bond Status – check your required hours, hours remaining, whether you are eligible for a refund and the status of your bond refund.
- How it works:
- Every registered player pays a refundable volunteer bond that can be earned back through volunteer hours, either hours earned by the player or their family.
- The registering player or parent owns the Vome account that we set up for you using the same email address as you registered (on the PlayHQ platform). If you registered multiple members, it’ll be set up as a family account.
- Once you volunteer, your claimed/tracked hours are approved and you achieve the required number of hours, your bond will be eligible for refund. Refunds are processed at the end of the season at minimum and perhaps more regularly.
- No Show Policy: if you don’t show for a shift that you’ve booked, an extra hour will be added to your required volunteer hours.
High School Volunteer Hours – Quick Guide
Whether you’re a club member, a family member or someone within the broader community, earning eligible high school volunteer hours is easy! Note: if you’re a player or club member, earned high school volunteer hours do not count towards your/your family’s volunteer bond hours.
There are lots of opportunities for high school students: projects, events, volunteer camp counsellors and much more – it’s easy to earn ALL your required hours at Cru!
- Create your own Vome account: https://www.vomevolunteer.com sign up as a new volunteer.
- If you’re a Cru member, use a personal and separate email address to register (it must be different to the email address your parents used to register you with the club) – this will be your own personal Vome account used to track your high school volunteer hours.
- Find the club, click on “Get Involved” or apply to a specific volunteer opportunity and make sure you choose “I want to earn HIGH SCHOOL VOLUNTEER HOURS”). Once we’ve received
- Download the Vome app from the App Store or Google Play and enable Push Notifications to get instant alerts about shift cancellations or location changes.
Community Volunteers – Quick Guide
If you’re someone within the community interested in making a volunteer impact – it’s easy!
There are lots of opportunities for club alumni and the general public.
- Create your own Vome account: https://www.vomevolunteer.com sign up as a new volunteer.
- Find the club, click on “Get Involved” or apply to a specific volunteer opportunity.
- Download the Vome app from the App Store or Google Play and enable Push Notifications to get instant alerts about shift cancellations or location changes.